- Create Your VelaFi Account
- Use a corporate email — this becomes the primary admin account for your business
- All KYB notifications (status updates, email invites) will go to this address
Additional team members can be added later from settings
- Set Up a Password
- Minimum requirements: 8+ characters, mix of upper/lower case, numbers
- This password is for the admin user — guard it like a banking credential
- Lost passwords can be reset via the email you signed up with
- Get Started — Let's Get Your Business Verified
- KYB is required to send/receive payments on VelaFi
- The flow takes ~10–20 minutes if you have your documents ready
- You can pause and resume anytime — progress saves automatically
- Click the verification card to begin
- Choose Your Verification Path
- Pick the option that matches your situation (business vs. individual)
- Your choice determines which fields and documents you'll be asked for
This can't be changed mid-flow — pick carefully
- Start Your Business Verification
- This kicks off the dynamic KYB flow
- Select your country of incorporation
- Click 'Confirm' to enter the flow
- Tell Us about Your Business
- Enter your registered business name exactly as it appears on incorporation documents
- Select your country of incorporation — this drives which jurisdiction-specific questions you'll see
- Pick your industry from the dropdown
- Click 'Confirm' to move forward
- What We'll Need from You
- We'll ask for company information, shareholders, authorized persons, and documents
- Have these ready before you start to avoid pausing:
- Certificate of incorporation
- Government-issued ID for each director/UBO
- Proof of business address (utility bill, lease, or bank statement)
- Click 'I have confirmed' when you're ready
Agree Terms of Services
- Business Overview
- Confirm your business name and any trade names (DBAs)
- Enter your formation date (when the business was incorporated)
- Add your business website if you have one
- All fields should match your official registration documents
- Business Details
- Enter your tax identification number (e.g., TIN, RFC, CNPJ)
- Add the business entity ID from your government registry
- Briefly describe your business activity — this helps our compliance team understand what you do
- Registered Business Address
- Enter the official registered address from your incorporation documents
- This may differ from your operational/trading address — use the registered one here
Fill all address fields: street, city, state/province, postal code, country
- Corporate Shareholders
- Add any company or entity that owns part of your business (typically 25%+ stakes)
- For each entity, you'll provide: company name, country, ownership %, registration number
- Skip this section if there are no corporate shareholders — only individuals
- Add Corporate Shareholder
- Enter the company's legal name, country of incorporation, and ownership percentage
Provide an email address for the shareholder company
- Individual Shareholders and Authorized Persons
- Add all individuals who: own 25%+ of the business, are directors, or are authorized signatories
- Each UBO will need to verify their identity separately
- You can add them now and send invites — they'll receive an email to complete their part
- Add Individual Shareholder
- Enter the person's full name, role(s), and email address
- Select their role(s) — Director, Ultimate Beneficial Owner (UBO), Authorized Representative, etc.
- Some roles, like UBO, require identity verification — an email invite will be sent automatically when you save
Ownership percentage is required for shareholders/UBOs
- Invite UBOs for Identity Verification
- Click "Invite via Email" to trigger an email for shareholders' identity verification
- All listed UBOs must complete their identity verification before submission goes through
- Upload Legal Documents
- Upload the required documents listed on this screen — they vary by jurisdiction
- Common documents: certificate of incorporation, articles of association, register of directors, register of shareholders
- Accepted formats: PDF, JPG, PNG (max 5MB per file)
- Documents must be clear, complete, and current — illegible scans will be rejected
- Contact Information
- Provide a primary contact person for any compliance follow-up
- This person will be reached if our review team needs clarification
- Make sure their email and phone are monitored — delayed responses extend review time
- Application Submitted — your application is under review
- Standard review takes 1–3 business days
- You'll receive an email when there's a decision (approved, rejected, or if more info is needed)
- Check your status anytime from your VelaFi dashboard
If we need additional information, our compliance team will email you directly