August 6, 2026
Dear User,
We have detected an issue affecting deposit services processed through Coinag, Genial, Superfina, Bridge, and Avenia between 11:00 and 13:30 North American CST on August 6. Deposit transactions during this timeframe may experience longer confirmation delays than usual. Deposits outside of this period remain completely unaffected.
Our technical team is actively investigating and resolving the issue to restore normal confirmation times for all affected transactions as quickly as possible. Once service is fully restored, we will post an update immediately.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.
— VelaFi Team