Overview Due to recent instability with the ARCUS FI MXN SPEI rail, and in accordance with VelaFi's compliance and security standards, this payment channel has been temporarily suspended until further notice.
What You Need to Do To continue processing MXN payments via SPEI without interruption, please activate the FINCO PAY SPEI rail as soon as possible.
How to Activate FINCO PAY SPEI
- Log in to your VelaFi account.
- Navigate to Assets → Pending Funds → Rails.
- Locate FINCO PAY SPEI and activate it.
What Happens Next? We are monitoring the situation with ARCUS FI and will notify you when the rail is restored. In the meantime, FINCO PAY SPEI is fully operational and ready to use.
Need Help? Contact our support team at support@velafi.com.