A Merchant is an individual or legal entity associated with a unique account within the platform, authorized to operate after successfully completing the corresponding KYC (Know Your Customer) or KYB (Know Your Business) verification process.
Each Merchant account is linked to a specific Merchant ID (MID) and represents the merchant’s verified operational profile. Only Merchants that have passed KYC/KYB validation are enabled to access financial functionalities within the platform.
Specifically, the Merchant account is used to:
- Process and receive payments
- View and manage balances
- Access transaction history and settlement information
- Generate reports for reconciliation and operational monitoring
All financial data displayed in the dashboard—including balances, transactions, and movements—is scoped at the Merchant account level. This ensures regulatory compliance, traceability of funds, and clear segregation of activity per verified individual or business.
In the 'Merchant' section, you can view all verified merchants under your account and find their corresponding MIDs. You can also switch to the 'Incomplete' tab to view merchants pending application submission, the 'In Review' tab for accounts under review, and the 'Rejected' tab for merchants declined.
Additionally, you can click 'Limit' - 'Details' to view the monthly fiat trading limits and cryptocurrency withdrawal limits for each merchant across all payment channels.
If you need to add new merchants for different identities, you can also click 'Add Merchant' in the top right of the initial page to complete the process.