What an RFI Means

An RFI is a request to clarify, update, or complete part of your onboarding information.

  • RFIs are standard in business onboarding and help ensure your profile is complete without restarting any steps.
  • You will receive a clear explanation of what is required and why.

How to Respond

Upload the requested document or clarification directly through your dashboard.

  • Respond to all points listed in the RFI to avoid additional follow-ups.
  • Once the information is submitted, onboarding automatically continues.