Due to maintenance and upgrade work on the Polygon (POL/MATIC) network, deposits (top-ups) and withdrawals through this network may be interrupted or delayed on VelaFi.
This kind of impact may occur during network maintenance. For now, please do not use Polygon for deposits or withdrawals until further notice.
When will it be back to normal?
Polygon transactions will return to normal once network maintenance is completed. We will publish an update when Polygon is available again.
Important recommendation
During this period, please use other available networks for deposits and withdrawals. Transactions sent through Polygon may be delayed or fail to credit.
If you need assistance, please contact your account manager or our support team.